Call 1-800-978-4550 6am - 3pm PST Mon-Fri

Shipping Information

$8.99 FLAT RATE ECONOMY SHIPPING & FREE GROUND SHIPPING on orders over $99 to the continental United States. Excludes Alaska, Hawaii & Wholesale Accounts.

 

Shipping Options:


$8.99 Flat Rate Economy Shipping for orders under $99 within the Continental US. Customers who place orders from Hawaii and Alaska pay normal shipping charges on all orders.

Free Economy Shipping for orders over $99 within the Continental US. Customers who place orders from Hawaii and Alaska pay shipping charges on all orders, including those over $99. Free Shipping is only for retail purchases and excludes wholesale accounts.

Other Shipping Charges will be calculated during the check out process. Shipping costs are based on weight or dementional size of the order and how far your location is from our closest warehouse. We ship from five warehouses throughout the U.S.

Orders are processed within minutes by computer automation before being sent to one of our five warehouses for shipping.

Orders are shipped using UPS or FedEx: Economy, Standard Ground, 3 Day, 2 Day to the United States only. Some orders may ship Priority Mail. No deliveries on weekends and holidays. See conditions below.

 

Shipping Methods Explained:

Economy Shipping:
Can take up to 7 days for delivery, (See Transit Time Map Below) depending on how far your address is away from one of our five warehouses spread throughout the United States. Do not include weekends or holidays. We make no guarantee on delivery time and are not responsible for delays caused by UPS, FedEx, or Priority Mail. No deliveries on weekends or holidays.

Standard Ground:
Can take 2 to 7 days for delivery, (See Transit Time Map Below) depending on how far your address is away from one of our five warehouses spread throughout the United States. Do not include weekends or holidays. We make no guarantee on delivery time and are not responsible for delays caused by UPS, FedEx, or Priority Mail. No deliveries on weekends or holidays.

3 Day Shipping:
Selecting 3 Day Shipping does NOT mean you will receive your order three days after the order is placed. Only that we will ship the order using a 3 Day Shipping method. Meaning, you will receive your order within 3 business days, once the order has shipped. Do not include weekends or holidays. We make no guarantee on delivery time and are not responsible for delays caused by by UPS, FedEx, or Priority Mail. No deliveries on weekends or holidays.

2 Day Shipping:
Selecting 2 Day Shipping does NOT mean you will receive your order two days after the order is placed. Only that we will ship your order using UPS, FedEx, Priority Mail 2nd Day Delivery. Meaning, you will receive your order within 2 business days, once the order has shipped. Do not include weekends or holidays. We make no guarantee on delivery time and are not responsible for delays caused by UPS or FedEx. No deliveries on weekends or holidays.

 


Standard Ground Shipping Transit Time Map


from our main warehouse in Nashville, TN.*
Shipping Map for Red Kap
*Cannot be responsible for delays caused by UPS, FedEx, Priority Mail or the weather conditions.
*Shipping time could be less if product ships from a closer warehouse.

 

Additional Order Information:

Embroidery Orders:
Embroidery orders require 12 to 15 additional days before shipping.

Back Orders:
No additional shipping will be charged on back orders. You pay only the original shipping charge. All backorders not shipped with the original order will be shipped at our expense.

Military APO and FPO:
None, Since UPS or FedEx will not deliver to APO's or FPO's we cannot deliver to these addresses.

International Orders:
None. We do NOT accept orders for shipment outside the U.S.A.